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CaseLift Treatment Engine

Turn unscheduled treatment into booked cases

The Treatment Engine records every treatment consult, pinpoints the exact objection, and follows up on each unscheduled plan until the patient schedules, so your high-value cases stop slipping away.

★★★★★150+ practices served
CaseLift · Consult Analysis
MC
Margaret C.
Implant consult · $26,400
● Listening
REC
02:14
Patient"It sounds great, I just need to talk it over with my husband first."
TC"Of course. Would a quick call with both of you help?"
Patient"That would help. Honestly, he's the one worried about the cost."
0 · transcribing live, de-identified
Analyzing the conversation
ObjectionNeeds spouse buy-in
Case value$26,400 · full arch
Exit intentWarm · likely to close
# Private 1-on-1 Coaching Coach online
CaseLift · AI insight
Spouse objection. Offer a joint call.
LC
Laura, your TC coach · just now
Lead with his health, not the price. Want me to review your script?
SMS"Loved meeting you, Margaret. Any questions come up?"Sent
EmailFinancing breakdown + a couple's success storyOpened
SMS"Would a quick joint call this week help?"Replied ✓
Treatment plan accepted
$0
Case acceptance rate31%
The Hidden Leak

The follow-up gap costing your practice 6 to 7 figures

Your practice is losing production every single week. Patients hear your treatment plan and leave without scheduling. Your TC follows up once or twice, then moves on, and a $5K to $60K case quietly disappears.

🔁
5 to 12

follow-up touchpoints most treatment plans need before they close, far more than almost any practice manages on its own.

🛑
44%

of treatment coordinators quit after just one attempt, long before a high-value patient is ready to say yes.

📉
92%

stop following up entirely by the fourth attempt, so the cases that need the most nurturing quietly disappear.

That's how 6 to 7 figures slip out the door every year. CaseLift fixes that.

Source: Salesforce

How it works

From consultation to closed case, automatically

The Treatment Engine turns every unfinished consultation into a booked and paid case, handling the objection-aware follow-up your team never has time for. Here is how it works.

CaseLift hears the real objection, not the polite one

Your coordinator remembers the gist. CaseLift remembers every word, and the exact reason the patient walked. Recorded and analyzed the second the consult ends.

  • Records right in the browser, nothing to install
  • Live transcription, automatically de-identified
  • Objections and case value extracted as it analyzes
CaseLift · Recording Consult
● Rec
12:47
Listening & transcribingCaptured 1,420 words
De-identifying transcriptPHI removed, HIPAA-safe
Analyzing objectionsReading exit intent & case value…
4
Building follow-up journeyUp next

Clinical notes, written for you

CaseLift is already in the room recording the consult, so the clinical note stops being end-of-day homework. Seconds after the recording ends, CaseLift drafts the note from what was actually said and from the treatment plan in your PMS, and keeps the note, the plan, and the follow-up together in one place.

  • Shorthand PMS format ready to paste into Dentrix or Open Dental, or full SOAP if your practice prefers
  • Grounded in the actual treatment plan from your PMS, not guessed from audio
  • Your team reviews every note before it touches the chart
CaseLift · Clinical Note
PMS shorthand SOAP

Implant consult. Reviewed CBCT + tx options w/ pt. Presented full-arch fixed prosthesis per tx plan. Pt receptive; primary concern financing, wants spouse input. Risks/benefits/alternatives discussed, questions answered. NV: joint financing call.

🦷 Grounded in PMS treatment plan · Full arch · $26,400
Draft · awaiting review Approve Copy for Dentrix

CaseLift does the follow-up your team never has time for

Every unscheduled case gets a months-long follow-up journey, not a three-day blast. Educational emails answer the patient's real questions, personal check-in texts and ringless voicemail reference the actual consult, and a genuine time-limited offer lands when the moment is right. The work that actually closes big cases, handled for you.

  • Paced to the case: a fresh consult and an old backlog get different journeys
  • Check-in texts reference what was actually said in the consult
  • A genuine offer with a real deadline, held until the patient is engaged
CaseLift · Follow-Up Sequence
🦷 Margaret C. · $26,400 · spouse objection
EmailWeek 1Opened
Financing breakdown + a couple's success story.
SMSWeek 4Sent
"Hi Margaret, checking in. Did you and your husband get a chance to talk it over? Happy to answer questions for you both."
VoicemailWeek 4Delivered
Ringless drop: "Hi Margaret, wanted to personally answer any questions you and your husband had."
SMSWeek 8Sending now
"We can make the numbers a little easier if you start this month. Want the details?"
Considerate by design At most one message a day, quiet hours and holidays respected

Your team only steps in to close

When a patient replies, it arrives with the case, the objection, and the dollar amount attached. No chasing, no cold reintroductions. Your team goes straight to booking.

  • Two-way texting and email in one thread
  • Case value and objection pinned to every chat
  • CaseLift Copilot: your daily call list for your highest-value patients
CaseLift · Conversations💬 Text
🦷 Full-arch · $26,400 case · Objection: financing
Hi, is that monthly payment option still on the table?Robert M. · 9:14 AM
Absolutely, Robert. I can get you approved at $410/mo with no payments for the first 90 days.Your team · 9:16 AM❤️
That actually works for us. Can we get back on the schedule this week?Robert M. · 9:21 AM
Type a reply...

Your whole team closes at a higher rate

Every membership includes objection-handling training from a coordinator who has personally closed seven figures. CaseLift recovers cases while your team gets sharper.

  • Guided video courses, watch at your own pace
  • Real objection-handling scripts and playbooks
  • Track each team member's progress
CaseLift · TC Certification
🎓
Objection Handling Mastery
Module 4 · 12 lessons · 48 min · 66% complete
Reframing the price objection5:12
The financing conversation that closes7:48
Looping in the spouse without losing momentum6:03
🔒Handling "I need to think about it"4:55
🔒Turning fear into a same-day yes8:20

Educational nurture that keeps every unscheduled case warm for months

Most big cases do not die on a no. They stall on questions the patient never said out loud. The Treatment Engine keeps a long-term educational email drip running on every unscheduled plan, each message written to answer a real question and defuse a common objection, so the case stays warm and top of mind until the timing is finally right.

  • Long-term drip that educates instead of nagging
  • Every email answers a real question or objection
  • Keeps six-figure backlogs warm for months, automatically
CaseLift · Educational Nurture
🦷 Unscheduled · $18,200 · undecided on financing
EmailWeek 1Opened
"What to expect with your treatment, start to finish."
EmailWeek 3Opened
"Is it worth it? Real patients on life after treatment."
EmailWeek 6Delivered
"Breaking down the cost: your financing options explained."
EmailWeek 9Scheduled
"Why waiting often costs more than the treatment itself."
Objection intelligence

Every case dies on a different objection. The Treatment Engine hears each one.

The Treatment Engine reads the real reason a patient hesitated, then follows up on that exact objection, not a generic reminder.

I need to talk to my spouse

Spouse buy-in

The Treatment Engine offers a joint call and sends a partner-friendly breakdown until both are on board.

I can't afford it right now

Financing

The Treatment Engine leads with monthly options and third-party financing, reframing the case around affordability.

Let me think about it

Stalling

The Treatment Engine keeps a warm, low-pressure cadence going so the case never quietly goes cold.

I'm nervous about the procedure

Fear

The Treatment Engine shares reassurance and success stories aimed at the specific fear the patient raised.

Live data from your PMS Dentrix Eaglesoft Open Dental Curve Dental + 50 other leading dental PMS
The cost of doing nothing

Calculate what walks out your door every year

Drag the sliders to match your practice. See how many high-value patients leave without scheduling, and what it's quietly costing you.

Most of these patients never get a single structured follow-up.

226
patients walk out every year without scheduling, and most are never followed up with
$5,640,000
in production walking out your door every year
$846,000
recoverable per year at a conservative 15% recovery rate

CaseLift follows up with every one of those patients, automatically, until they schedule or clearly say no.

3XROI in 90 days
or it's free

Triple your investment in 90 days, or you don't pay.

If CaseLift doesn't return at least 3X what you pay within your first 90 days, your membership is free until it does. No fine print, no games.

📊 Tracked & verified by real PMS data
Human + AI

You're never on your own

CaseLift isn't just software you're handed and left to figure out. You get real people in your corner every step of the way.

🧑‍🏫

Monthly 1-on-1 strategy call

Every month you sit down one-on-one with a 20-year veteran treatment coordinator who has personally closed seven figures in cases. Real coaching on your real patients and pipeline, not a canned webinar.

✓ Included with every membership
💬

Live chat support

Real people, not bots, on live chat throughout every business day. A question, a tweak, a tricky patient reply, we're right there with you in minutes.

Humans online during business hours
Questions

Frequently Asked Questions

How does CaseLift work?
CaseLift runs your patient follow-up with two engines. The Hygiene Engine automatically syncs your overdue patients from your PMS and follows up until they rebook. The Treatment Engine records each treatment consult, identifies the objection, and follows up on every unscheduled plan until the patient schedules. When a patient replies, your team takes over and closes.
What's the difference between the Hygiene Engine and the Treatment Engine?
They solve two different problems. The Hygiene Engine fills your hygiene chairs by bringing overdue patients back, with no recording required. The Treatment Engine closes your high-value cases by recording each consult and following up on unscheduled treatment plans. Run whichever one is bleeding, or run both and save.
Does CaseLift only work for implants?
No. CaseLift recovers cases for any high-value dental treatment, implants, full arch, Invisalign, cosmetic, sleep apnea, full mouth rehab. If a patient left without scheduling, CaseLift follows up until they do.
What if our practice does a mix of treatments?
That's exactly who CaseLift is built for. CaseLift handles your entire high-value case mix from one platform, adapting its analysis and follow-up to each specific treatment type automatically.
Is CaseLift HIPAA compliant?
Yes. CaseLift is fully HIPAA compliant. All data is encrypted at rest and in transit. We sign a Business Associate Agreement with every practice before you record a single consult.
How does CaseLift know what to say in follow-ups?
CaseLift analyzes the actual recording. It identifies the patient's specific objection, personal details, and readiness to move forward, then shapes the journey around them: emails swap to versions written for that exact objection, and check-in texts weave in a personal line from the consult. Every message is grounded in the patient's real treatment plan from your PMS and sounds like it came from your practice.
What happens to cases that aren't ready to book yet?
They stay warm. Beyond the active follow-up sequence, the Treatment Engine keeps a long-term educational email nurture running on every unscheduled treatment plan. Each email is written to answer a real question and address a common objection, so patients who need time stay engaged and top of mind until they are ready to schedule, instead of quietly slipping away. It is included with the Treatment Engine.
Won't patients feel pestered?
No. The journey is education-first and deliberately sparse. Patients never get more than one message a day, sends respect quiet hours and holidays, and the moment a patient replies, the automation pauses and your team takes over the conversation. A patient can opt out any time just by saying so, and CaseLift honors it across every channel.
Does CaseLift help my team make calls too?
Yes. Some patients need live human touchpoints, so CaseLift Copilot gives your team a daily call list for your highest-value patients. Every morning it hands your treatment coordinator a short list of the patients most worth a call right now, with the reason to call spelled out for each one. It caps how often any one patient can be called, and every call outcome is logged back to the case. It works right from the CaseLift mobile app's power dialer.
Does CaseLift write my clinical notes?
Yes. When you record a consult with the Treatment Engine, CaseLift drafts the clinical note seconds after the recording ends, in shorthand PMS format ready to paste into Dentrix or Open Dental, or as a full SOAP note if your practice prefers. Every note is grounded in the actual treatment plan from your PMS, and your team reviews each one before it is used. The note comes with the Treatment Engine; there is nothing separate to buy.
Do I need special hardware?
No. CaseLift records directly in your browser. If you use Doxy.me for virtual consults or a Plaud device, CaseLift integrates with those too.
What is The Conversion Collective?
The Conversion Collective is the private community included with every CaseLift membership. Dental practices share what's working, get coaching from TC specialists, and support each other. Laura Calle, a certified implant TC, runs it and hosts monthly group coaching calls.
What is the guarantee?
If CaseLift doesn't return at least 3X what you pay within your first 90 days, your membership is free until it does. Recovery is tracked and verified against your real PMS production data, not our word for it. And you can cancel anytime, there's no long-term contract.
Does the Treatment Engine include Analytics?
Yes. Every engine plan includes CaseLift Analytics, our live reporting dashboards for production, collections, patients, and hygiene, at no extra cost. That's a $299/mo value on its own.
How is CaseLift different from other dental software?
Most dental software tracks what happened. CaseLift changes what happens next. It doesn't just show you unconverted patients, it follows up with them, brings them back into your schedule, and tracks every dollar recovered. No other platform does this.
Also have empty hygiene chairs?
The Hygiene Engine brings your overdue patients back on autopilot, no recording required.
See the Hygiene Engine →

Ready to recover the cases you're losing?

Your TC records the consult. CaseLift handles everything after, backed by real humans and our 3X-ROI-in-90-days-or-it's-free guarantee.